Client Services

We are always available to help, whatever your need or question. Please message us via our inquiries email and a client advisor will get back to you within 24 hours. Please call our boutique or message us via our live chat service for a more immediate response.

Live Web Chat:

Need to discuss sizing or want some styling advice? Speak with one of our client advisors for any questions you may have.

Same Day Delivery:

Same-day delivery is available for select New York orders placed before 2pm via a Toshi delivery appointment. You may also call our boutique to request this service.

Next-Day Delivery in
North America:

Complimentary next-day delivery on all US orders over $3,000 placed before 2pm Eastern time.

Free Alterations:

We offer complimentary alterations on all purchases at our Madison Avenue Boutique. Please call our boutique to book an appointment.

Schedule Appointments:

Let us make your shopping experience unique to you. Please call our boutique to schedule a private shopping appointment with one of our client advisors who will have all items and sizes you request ready for when you arrive. Boutique Phone Number: +1(646) 360-2554